During this uncertainty, the safety and wellbeing of our customers, people and partners is our number one priority.
Due to COVID impact, the transit time for international standard shipping is continuing to take much longer than normal due to limited flights around the world. Because of this, parcels shipped via DHL eCommerce are experiencing extended delays. To ensure that your package gets to you safely and in a timely matter, we have decided to pause our Standard Shipping Service option temporarily.
We are still shipping to most countries using Express Shipping Services to local and international customers, in order for your item to be delivered without worry.
For international customers, your parcels will be shipped via FedEx/TNT, DHL Express or UPS depending on the weight and your location.
Their premium services now have additional surcharges due to COVID impact, so express shipping is more expensive. This, however, will guarantee your parcel to be delivered to you, on time.
For customers within Australia, your parcels will be shipped via Australian Post Express, and it will guarantee your parcel to be delivered in 1-3 days. If any international customers would like to know more about Duties & Taxes for your country, Fashion Boundary team has consolidated a document for your reference.
Please know that we are trying our best to bring you all that is expected from Fashion Boundary. We will be constantly updating shipping information for the knowledge of our customers.
Please take care, keep aware and work safely. We're all going through this together.